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Centro de ayuda /Gift Cards & Codes /How do I redeem a gift card code?

How do I redeem a gift card code?

Gift Cards & Codes · 1 MIN DE LECTURA · ACTUALIZADO 26.10.2026

Once your gift card code is delivered, it is added on the relevant platform in a few steps. The general flow is:

General steps

  • Copy the code from the My Orders section of your account or your delivery email.
  • Go to the "Redeem Code" screen of the relevant platform (PlayStation Store, Steam, Xbox, Amazon, etc.).
  • Paste the code and confirm; the balance/product is added to your account.

Region matters a lot

Gift cards are usually region-specific. A Turkey code works only on a Turkey account, a US code only on a US account. Before buying, make sure your account's region matches the product's region — the wrong region is the number one reason a code does not work.

If the code does not work

First check the region and platform match, and enter the code by copy-paste rather than by hand. If the problem persists, open a support request with your order number and the exact error message from the platform; the team will verify the code and provide a resolution if needed.

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